How do I add multiple pens to my pledge?
An additional pen can be simply selected by adding the following amount to your pledge for:
- $/€45 for an AEON Aluminium or Magnesium
- $/€75 for an AEON Titanium Polish/Matte or Brass
- $/€109 for an AEON Titanium DLC
For instance, to order 2 AEON Aluminum, pledge for the 1 x AEON Aluminium/Magnesium perk for €49 and add an additional €45 to your pledge for the third pen = €94 + Postage.
You can make changes on your current pledge by clicking the “Manage your pledge” button and then “Change your pledge”.
You will select the colors and materials of your pens in the Backerkit survey after the campaign.
If you have any other questions, feel free to contact us at [email protected] or just leave a comment in the comment section.
Last updated: July 12, 2022 08:24
Does AEON come with both “Eternal” and graphite tips?
Yes, every pen comes with an Eternal tip and a graphite tip. Additional tips can be added in the Backer Survey after the campaign. Feel free to scroll down to section “Accessories” for more details.
Last updated: July 12, 2022 08:25
How do I sharpen the graphite tip?
The graphite tip can be sharpened with a piece of sandpaper or an exclusively designed sharpener available in the Backerkit Survey after the campaign.
Last updated: July 12, 2022 08:25
Is the wooden veneer environmentally friendly?
Yes, all veneers of AEON are FSC certified, this ensures that the wooden veneers are made from responsibly managed forests that provide environmental, social and economic benefits.
Last updated: July 12, 2022 08:25
How to detach the writing tips?
The writing tips can be simply pulled off from the barrel. A small gap is present between the barrel and the tip for a better hold.
Last updated: July 12, 2022 08:25
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.